Shipping policy

Bougie Hermit Shipping Policy

Shipping Destinations We ship to all addresses within the United Kingdom. We also ship internationally to select countries — availability is confirmed at checkout.

Processing Times Orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or bank holidays are processed on the next working day.

UK Shipping Methods & Rates

  • Standard Tracked 48 (2–3 business days) — £3.95
  • Express Tracked 24 (1–2 business days) — £4.95
  • Free Standard Tracked 48 — on all UK orders over £50

International Shipping

  • Standard International — £20.00
  • Express International — £23.00
  • Delivery times vary by destination and may be affected by customs processing.

Order Tracking Tracking information is emailed once your order ships. You can track your order via the carrier's tracking link provided in your dispatch email.

International Customs & Duties International customers are responsible for any customs duties, taxes, or fees imposed by the destination country. Bougie Hermit is not liable for delays caused by customs processing.

9. Contact Us

If you have any questions or concerns regarding your shipment, please contact our Customer Support team at customersupport@bougiehermit.co.uk

Thank you for choosing Bougie Hermit. We’re committed to delivering your orders with care and efficiency.