Shipping policy

Bougie Hermit Shipping Policy

At Bougie Hermit, we aim to provide a seamless and reliable shipping experience. Please review our shipping policy to understand the terms and timelines associated with your order.

1. Shipping Destinations

  • Domestic Shipping: We ship to all states and territories within [Your Country].
  • International Shipping: We offer international shipping to select countries. Please check the availability at checkout.

2. Processing Times

  • Orders are processed within 1-3 business days after payment confirmation.
  • Orders placed on weekends or holidays will be processed on the next business day.

3. Shipping Methods and Rates

  • Standard Shipping: Delivered within 5-7 business days.
  • Expedited Shipping: Delivered within 2-3 business days.
  • International Shipping: Delivery times vary by destination and shipping method selected.
  • Shipping rates are calculated at checkout based on your location and selected shipping method.

4. Free Shipping

  • Free standard shipping is available for domestic orders over [Free Shipping Threshold Amount].
  • Free shipping promotions, if available, will be applied at checkout.

5. Tracking Your Order

  • Once your order ships, you will receive an email with tracking information.
  • You can track your order status through our website or via the carrier’s tracking link provided.

6. Delivery Issues

  • Incorrect Address: Please ensure your shipping address is accurate. Bougie Hermit is not responsible for orders shipped to incorrect addresses provided by customers.
  • Lost or Stolen Packages: If your package is lost or stolen, please contact the carrier directly. We will assist in resolving the issue to the best of our ability.

7. International Shipping Terms

  • Customers are responsible for any customs duties, taxes, or fees imposed by the destination country.
  • Delivery times may be affected by customs processing, which is beyond our control.

8. Delays and Exceptions

  • While we strive to meet estimated delivery times, delays may occur due to unforeseen circumstances such as weather, carrier issues, or high order volumes.
  • Bougie Hermit is not liable for delays caused by events outside our control.

9. Contact Us

If you have any questions or concerns regarding your shipment, please contact our Customer Support team at customersupport@bougiehermit.co.uk

Thank you for choosing Bougie Hermit. We’re committed to delivering your orders with care and efficiency.